Vouchers purchased directly from Chicago Sailboat Charters:
If you have purchased your 2017 voucher directly from us (not from a third party like Gilt City, Travelzoo, Living Social, etc), the expiration date will be changed to Sep 15, 2018 automatically. This extension for a full year for vouchers purchased directly from us is for 1 year only and extensions beyond 9/15/2018 cannot be made.
Vouchers purchased from third parties (like Gilt City, Travelzoo, Living Social, Groupon, etc):
If you have a voucher that was not used for a reservation (or you or CSC has cancelled your reservation), send us an email by Apr 1, 2018 to email@example.com with the voucher number(s) and within 72 hours we will email you with the terms and fees for extending the voucher through the early part of the 2017 season. Your voucher number(s) must be in the email you send us, and you will need to reply to the terms in the email to have your voucher extended. No extensions can be made without reply acknowledging the terms of the extension, or for requests placed after Apr 1, 2018.
Extensions into the 2018 season for 3rd party vouchers are being made as a courtesy, above and beyond the terms agreed to at the time of purchase. This offer is being made as an additional courtesy and may be withdrawn or changed at any time.
ALL 2018 Conversions
Applicable conversion fees will be applied at the time a new reservation is made. Any previously incurred change fees (if any) will still be due at the time of booking a new reservation. Should the voucher never be used, no change fees or conversions fees will be charged.
2 person voucher Fees to convert to 6/28/2018 or 9/15/18 expiration
For requests made and terms replied to by Dec 1:
Jun 28, 2018 expiration – $0 conversion fee per 2 person voucher
Sep 15, 2018 expiration – $35 conversion fee per 2 person voucher
6 person voucher Fees to convert to 6/28/2018 or 9/15/18 expiration
For requests made and terms replied to by Oct 1:
Jun 28, 2018 expiration – $0 conversion fee per 6 person voucher
Sep 15, 2018 expiration – $100 conversion fee per 6 person voucher
Past Change fees
If you incurred change fees on your voucher, those change fees are due at the time of making a new reservation in addition to any 2018 conversion fee above. Since the change fees reflect ability for CSC to rebook seats you cancelled less than 10 full days in advance as stated in the terms agreed to at the time of making a reservation, those fees are still due. The conversion is being offered as a courtesy, above and beyond the terms agreed to at time of purchase, and in no way waives any incurred change fees also covered in the terms.