CSC will charge a deposit at the time a booking is made, and then no more than 10 days in advance of the charter CSC will use the same card to charge the full balance of the charter due to CSC. Charterer agrees to allow card to be charged for all balances and any scheduled or incurred fees.
$100 – 10 full days or more in advance
15% – 7 full days or more in advance (there is a $100 minimum for all fees)
30% – 72 hours or more in advance
50% – 24 hours or more in advance
75% – 4 hours or more in advance
100% – less than 4 hours in advance or no shows
Special Events Change/Cancel fees are double those of standard charters, and are subject to a minimum of $200 Change/Cancel fee. Special Events for 2019 are: July 3-7: all charters, July 27 and Aug 16-18 all charters starting before 4pm. If Chicago Sailboat Charters cancels your charter due to conditions (not if you cancel or no show), your deposit will be refunded and there is no future obligation.
For all charters, CSC reserves the right to cancel charters if CSC believes that the conditions are not suitable, even if you and the captain believe they are. If Chicago Sailboat Charters cancels your charter (not if you cancel or no show), your payments will be refunded and there is no future obligation.
Partial charters are charters which are shortened due to current or expected inclement conditions, or circumstances beyond our control. Our goal is for every charter to be a perfect sail, but sometimes safety and comfort force us to shorten a charter. Partial charters are charged a prorated fee.
Waves and strong wind are sometimes a part of sailing. The captain will take into consideration current conditions, trends, and forecasts in order to decide if it is safe and reasonable to sail. Though it is not common, if you are prone to or are worried about motion sickness or sea sickness, please do not book a sail, as it is often logistically impossible for charters to return early due to seasickness discomfort or illness except due to the distance from the harbor you may be at any given time. In some cases, it may be advantageous to sail in more wave protected areas (such as South of Montrose Point, or behind the off shore breakwall around Navy Pier and Monroe Harbor. Charters will not be cancelled is such protected sailing is reasonably comfortable. In the case of larger waves and Special Events, some charters may have departure harbor changed to DuSable or Monroe in order to more easily sail in protected areas.
You may bring alcoholic beverages (please avoid glass), but any passenger consuming alcohol must be at least 21, and passengers assume legal consequences due to illegal drinking of alcohol. Should you become intoxicated, or show up intoxicated, the captain reserves the right to deny service or return the offending individual/group to the harbor. No rescheduling will be available and no refunds will be issued for charters shortened or cancelled due to intoxicated guests. It’s nice to enjoy a few drinks while out for your sail, but intoxicated individuals create unsafe and uncomfortable conditions for all. We want everyone to have a fun, enjoyable, and memorable sail.
Please let us know the number and ages of children that will be on your sail. so both you and we know what to expect. We also need to make sure that there is a reasonable number of adults for the number of children on board.
On very rare occasions, unforeseen events (e.g. changing weather, unexpected maintenance needs, etc.) may cause us to delay your charter for up to 1 hour. If your charter is delayed more than 1 hour, it will be considered cancelled. We will only delay your charter if we believe conditions will clear and allow us to sail within that hour. Since charters may be delayed up to 1 hour, please only make a reservation if you are able to return up to 1 hour later than the scheduled return time. If you choose not to wait for the possible start of a delayed charter and conditions do allow a sail within 1 hour, this will be considered a no-show and the corresponding fee will be charged.
Glass (except for wine/champagne bottles) is not allowed. Dark liquids and sauces are not permitted (e.g. red wine, tomato sauces, grape juice, etc.) except on our sporting class sailboats. Illegal substances are not allowed.
Under NO circumstances are illegal substances permitted on board. Any passenger bringing illegal substances on board will be held responsible for all damages that may be caused by such action, including but not limited to: entire cost of vessel due to confiscation by authorities, loss of income due to vessel down time, liability for injuries, legal fees incurred by all parties, etc… Our captains are bound by U.S. Coast Guard Rules to immediately report all possession of illegal substances to authorities, who will meet us at the harbor or even board us on the water to take further action.
Swimming is at your own risk. Please tell us in advance of your charter if you think you may want to swim. The captain reserves the right to not allow swimming based on conditions and the situation, and swimming is only permitted during full daylight hours. Should you decide to go swimming, you acknowledge that you assume all risks. Any adult that gives a minor in his/her care permission to swim is solely responsible for the safety of said minor. At least one adult guest per child in the water must be present. Strict adherence to the captain’s guidelines must be followed or your charter may be ended early with no refund. We don’t mess around when it comes to safety. We suggest that if you plan to swim more than a quick dip, that you reserve a minimum of 3.5 hours for sailboats, and 3 hours for power boats.
Pre-Purchases are non-refundable vouchers. Since pre-purchases are promotions and sold at a discount, the promotional value of the voucher is only until their expiration date. If unused by the expiration date, even if due to a weather cancellation, the paid amount (not the promotional value) can be applied towards any standard priced charter for 5 years from the date of purchase. Since they are not refundable, and weather cancellations are not made in advance of sail time, pre-purchase charters are not a good choice for guests that do not live in or near Chicago, or that may have limited availability during the summer and may find their personal schedules make it difficult to schedule a charter. Pre-purchases may not be used for Holidays or Special Events (unless specifically stated otherwise in the voucher).